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IT Company looking for a Technician! (Paterson)

compensation: $14 an hour (with experience) $13 (without experience)
employment type: full-time

We are seeking a detail-oriented, thorough, and organized IT technician to join our growing team. In this position, you will play a key role in providing support for all areas of IT.
IT TECHNICIAN DUTIES AND RESPONSIBILITIES:
- Diagnose technical errors and determine proper solutions
- Follow all companies filed procedures and protocols
- Cooperate with your team and share information across the organization
- Comprehend customer requirements and make appropriate recommendations
- Build a positive relationship with the clients
- Respond to calls, email, and personnel requests for technical support
- Documents, tracks, and monitors the problem to ensure a timely resolution
- Identifies, researches and resolves technical problems
- Resolve problems for individuals and groups in efficient manner, recognizing the proper course action to take
- Interacts with management and department heads to ensure complete customer satisfaction
- Knowledge of networking standards, protocols, security, troubleshooting, and performance running
- Excellent multi-tasking skills
- Prioritizes and performs a variety of concurrent tasks with minimal discretion
- Available to work after hours and weekends as required
- Provide one on one training as needed for any IT resources; maintain knowledge of developments in relevant technologies and their use in the industry, making recommendations when appropriate
- Install new applications and upgrades as needed, unpack, install and configure new computers
- Assist users with computer/ telephone problems in areas such as word processing, spreadsheets, email, shared files, printing, searching for information on the internet
- Assists project management in certain tasks
REQUIREMENTS:1 Year experience
Technical school experience (preferred)
HOURS: 9-5 Monday to Friday
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 7019143928

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