Job Type: Full-time
Location: Wayne, NJ
Schedule: Monday–Friday + 2 Saturdays per month
Compensation: Competitive salary based on experience + growth opportunities
About XBody Health & Wellness:
XBody Health & Wellness is a premier functional medicine, wellness, and aesthetic medical practice in Wayne, New Jersey, serving patients throughout the Tri-State area. Our practice specializes in advanced functional medicine, hormone optimization, medical weight loss, IV therapy, aesthetics, and personalized wellness programs.
We are seeking a polished, energetic, and highly organized Front Desk Receptionist / Patient Coordinator to join our growing team. This role is ideal for someone with excellent communication skills, strong customer service experience, and the ability to thrive in a fast-paced medical office environment.
Responsibilities:
- Welcome and check in patients with professionalism and warmth
- Answer incoming calls, schedule appointments, and manage patient communications
- Confirm appointments and assist with schedule optimization
- Verify patient information and maintain accurate records
- Collect payments, process transactions, and assist with front desk financial responsibilities
- Coordinate patient intake paperwork and documentation
- Communicate with providers, clinical staff, and management to ensure smooth daily operations
- Manage multiple schedules and assist with patient flow
- Respond to inquiries regarding services, consultations, and general office information
- Support patient follow-up communications and recall efforts
- Maintain a clean, organized, and professional reception area
- Deliver a luxury, concierge-level patient experience
Qualifications
Required:
- Minimum 1 years of front desk / receptionist / patient coordinator experience
- Previous experience in a medical office, wellness clinic, med spa, or healthcare setting
- Excellent verbal and written communication skills
- Strong multitasking and organizational abilities
- Professional appearance and polished demeanor
- Comfortable in a fast-paced, high-volume environment
- Strong computer skills and scheduling software experience
- Reliable, punctual, and team-oriented
Preferred:
- Experience with EMR / EHR systems
- Experience with functional medicine, aesthetics, wellness, or concierge medical practices
- Sales/customer service experience
- Experience handling insurance verification and patient payments
What We Offer
- Competitive compensation
- Career growth opportunities
- Professional, upscale work environment
- Supportive team culture
- Opportunity to grow with one of the leading wellness practices in the Tri-State area
Benefits:
- Employee discount
- Opportunities for advancement
- Paid sick time