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favorite this post Front Desk Agent/Receptionist at Holiday Inn Express (Ramsey) hide this posting unhide

compensation: 12 per hour +
employment type: employee's choice

GENERAL RESPONSIBILITIES

Check-in and check-out guests
Make and confirm reservations
Process guest check-in; confirm reservations, assign room and activate room key
Answer all phone calls from guestrooms, outside lines, and internal call with proper telephone etiquette
Assign rooms to guest request and preference whenever possible
Provide all guests with overview of hotel and amenities
Process all payments types e.g. cash, checks, debit or credit cards
Process all check-outs
Follow all cash handling/banking procedures as per standard operating procedures
Discreetly handle confidential guest information
Complete assigned cashier and closing reports
Complete shift checklist
Balance and drop receipts according to prescribed accounting procedures
Ensure that all complaints regarding service and/or accommodations are investigated and resolved

To Apply:

Submit resume detailing your experience



  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6938669077

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