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Customer Service Representative (Upper Montclair)

Moline Kronberg Cleaners

225 Lorraine Ave near Valley Rd

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compensation: $16-$18 per hour
employment type: full-time
job title: Customer Service Representative
We at Moline Kronberg Cleaners are a high end cleaner and alteration shop based in Upper Montclair. We are looking for a Customer Service Representative to join our team as we look to give the best in dry cleaning and alteration services in th North Jersey area.

Job Duties:
- Provide excellent service and welcome all the customers in a polite and timely manner when they are looking to pick-up and drop-off their clothes
- Provide information about products and services
- Process orders in a timely manner
- Conduct texts, emails and calls to ensure customers clothes(orders) are done appropriately and in a timely manner
- Utilize phone etiquette to ensure positive customer interactions
- Upsell products and services to increase sales
- Communicate effectively with customers to understand their needs

Requirements:
- Fluency in English is required; proficiency in Spanish is a plus
- Strong customer service skills with the ability to analyze and solve problems efficiently
- Previous experience in sales or customer service is preferred
- Bilingual candidates are encouraged to apply
- Ability to work in a fast-paced environment and handle busy work hours
- Excellent communication skills both verbal and written
  • Principals only. Recruiters, please don't contact this job poster.

post id: 7764685566

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updated:

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