Technical Customer Service Representative (Maywood, NJ)

compensation: $17-$20 an hour dependent on experience
employment type: part-time

2020 Companies is hiring for a Technical Customer Service Representative, to work in the Samsung walk-in Service Center in Maywood, NJ. This is a part-time position working 20-25 hours a week. Evenings, Saturdays and occasional holidays are required. Location is closed on Sunday. Must have full flexibility to work between the hours of 10 AM - 6:30 PM on weekdays and 1:00 PM - 9:00 PM on Saturday. Extensive training provided.

Your Role as a Customer Service Technician is to:

Deliver excellent customer service to support the Samsung Electronics America brand
Perform Level 1 tech support and repairs
Educate customers on the product interface
Troubleshoot and diagnose device issues
Expertly handle customer concerns
Collect and process Out-of-Warranty payments
Document all customer interactions via SEA's processing systems

What’s in it for you?

Competitive Pay
Paid Bi-Weekly
Paid Training
Apparel and Equipment Provided

The ideal candidate will have experience in Customer Service, Retail environment and be Android Savvy! Bilingual is a plus!!

If you are interested and meet the above qualifications, please send your resume along with your current contact information.
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6963086689


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